As a Team Leader of Fiber Technician Installation, you will be responsible for leading a team of technicians to ensure efficient and effective fiber optic network installations. Your role will involve overseeing the installation process, coordinating with other departments, and providing technical guidance to your team members. You will play a critical role in ensuring the successful deployment of fiber optic infrastructure and delivering high-quality services to our customers.
- 1- Lead and manage a team of fiber technicians, providing guidance, support, and supervision throughout the installation process.
- 2- Coordinate with project managers, engineers, and other teams to plan and execute fiber optic network installations.
- 3- Assign tasks and responsibilities to team members, ensuring proper resource allocation and workload distribution.
- 4- Oversee the installation of fiber optic cables, connectors, splices, and related equipment according to industry standards and company guidelines.
- 5- Troubleshoot and resolve technical issues during installations, ensuring minimal disruption to network connectivity and customer services.
- 6- Train and mentor technicians, keeping them updated on the latest installation techniques, tools, and safety protocols.
- 7- Collaborate with the Quality Assurance team to conduct post-installation inspections and ensure adherence to quality standards.
- 8- Check the daily work assigned for the team members.
- 9- Submit the daily reports related to the completed works to the manager.
- 10- Implement and Manage employee shifting schedules, daily activities.
- 11- Record daily the attendance records and ensure company policy is implemented.
- 12- Implement Health and Safety Rules and ensure policy is implemented.
- 13- Prepare and submit the daily, weekly, monthly and annual reports as per section guidelines.
- 14- Coordinate daily schedule of employee assignments and ensure performance meets SLAs.
- 15- Resolve all employee personnel inquiries, conflicts and grievances.
Qualifications & Requirements:
- - Bachelor in Eng. or Diploma in related degree + Technical certificate in related field to electrical, computer or telecom engineering.
- - A minimum 5 Years’ experience in telecommunication/ISP or network operations industry. With 3 years technical field staff supervising.
- - Excellent communication skills, both verbal and written.
- - Possess comprehensive knowledge and skills in fiber optic installation.
- - Ability to adapt to changing project requirements, work in different environments.
- - Effective time management skills to prioritize tasks.
- - Good Command of English and Arabic- Written and Spoken.
- - Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint).